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Expansys USA Customer FAQ

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What is Expansys USA's Phone Number?

The question we are asked most often is about how to talk to Expansys USA customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Expansys USA Customer Questions

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Order Management

How Do I Change My Shipping Address with Expansys?

Expansys is still in operations in regions of Australia and Asia in spite of closing its online stores in Mexico, Canada, and...
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How do I track my order?

Customers of Expansys USA receive a confirmation email with an order and tracking number after placing an order. They can track...
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Can I cancel my order?

The possibility to cancel an order with Expansys USA depends on its processing status. If the order has not been processed or...
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Can I preorder a product?

Expansys USA does allow preorders for certain products, usually newly announced devices. Preorder options are noted on product...
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Payment and Discounts

What payment methods are accepted?

Expansys USA accepts various payment methods including major credit and debit cards and electronic services like PayPal. For...
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Are there any discounts or promotions available?

Expansys USA regularly has various discounts and promotions, such as seasonal sales and product-specific deals. Customers are...
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Shipping Information

How long does shipping take?

Shipping times from Expansys USA depend on the chosen method, destination, and order timing. Standard shipping generally takes...
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Do you offer international shipping?

Expansys USA does offer international shipping, allowing customers globally to purchase a variety of products. Shipping options...
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Return and Exchange Policies

What is Expansys's return policy?

Expansys USA offers a return policy allowing customers to return items generally within fourteen to thirty days if unsatisfied....
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Can I exchange a product?

Expansys USA allows product exchanges under specific conditions, such as defection or incorrect items received. Returns must be...
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Can I return a faulty product?

Expansys USA usually allows customers to return faulty products if they are defective. Returns must generally occur within a...
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Product Information

What is the warranty on your products?

The warranty on products from Expansys USA generally depends on the manufacturer and category, with many electronics covered...
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What is the difference between new and refurbished products?

New products are unused and packaged for sale with a full warranty, while refurbished products are used items that have been...
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