Can I return a faulty product?

Yes, you can return a faulty product to Expansys USA. We understand that sometimes products may have manufacturing defects or other issues. To ensure customer satisfaction, we have a hassle-free return policy for such cases. If you receive a faulty product, simply contact our customer support team within 14 days of receiving the item. They will guide you through the return process and provide you with a prepaid return label if necessary. Once we receive the faulty product, our team will assess the problem and provide you with a suitable solution. This may include a replacement, repair, or refund, depending on the circumstances. Please note that the product must be in its original condition with all accessories and packaging included. We strive to make the return experience as seamless as possible, ensuring your satisfaction with our services.