Ethio Telecom Customer FAQ

This message indicates that you have a previously initiated order that hasn't been completed or processed yet. To proceed, you'll need to wait for the pending order to finalize or try canceling the pending order before attempting to purchase a new internet package. If issues persist, consider checking the status of your order.

Unfortunately, Ethio Telecom does not provide call history beyond the standard billing cycle. Beyond this period, customers cannot retrieve past call log details. This is a common practice among most telecom providers due to privacy and data storage concerns. If you require more detailed records beyond what is offered, consult with local law enforcement or a legal advisor to explore potential methods, only in necessary situations with appropriate permissions.