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Embassy Suites Customer FAQ

Top Answers & How-to Guides

What is Embassy Suites's Phone Number?

The question we are asked most often is about how to talk to Embassy Suites customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Is there a loyalty program for frequent guests?

Yes, Embassy Suites offers a loyalty program for frequent guests called the Hilton Honors program. By joining this program, guests...
Ask any question you have about Embassy Suites customer service, get an answer now.
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Amenities

What are the amenities offered at Embassy Suites?

Embassy Suites offers a range of amenities to enhance guests' stay. Our spacious and well-designed two-room suites provide guests with...
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Pets

Are pets allowed at Embassy Suites?

No, pets are not allowed at Embassy Suites. We have a strict no-pet policy to ensure a comfortable and allergen-free environment for...
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Room Features

Do all the rooms have a separate living area?

Yes, all the rooms at Embassy Suites have a separate living area. Our hotel specializes in providing spacious suites to our guests,...
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Breakfast

Is breakfast included in the room rate?

Yes, breakfast is included in the room rate at Embassy Suites. We believe that starting your day with a delicious and satisfying meal...
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Dining

Are there any restaurants or dining options at Embassy Suites?

Yes, Embassy Suites offers an array of dining options for guests to enjoy. Our on-site restaurant, [Name of the restaurant], serves...
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Events

Can I book a meeting or event space at Embassy Suites?

Yes, customers have the option to book meeting or event spaces at Embassy Suites. We understand the importance of hosting successful...
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Fitness

Is there a fitness center or gym available at Embassy Suites?

Yes, Embassy Suites provides a well-equipped fitness center for the convenience of its guests. Our fitness center is fully equipped...
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Transportation

Do you offer airport shuttle services?

Yes, Embassy Suites offers airport shuttle services for the convenience of our guests. Our complimentary shuttle service runs between...
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Cancellation Policy

What is the cancellation policy for reservations?

The cancellation policy for reservations at Embassy Suites is designed to provide flexibility for guests. If you need to cancel your...
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Specials

Are there any special packages or discounts available?

Yes, Embassy Suites offers special packages and discounts to enhance your stay. Our hotel provides various package options designed...
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Accessibility

Do you have accessible rooms for guests with disabilities?

Yes, Embassy Suites offers accessible rooms for guests with disabilities. We understand the importance of providing accommodations...
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Loyalty Program

Is there a loyalty program for frequent guests?

Yes, Embassy Suites offers a loyalty program for frequent guests called the Hilton Honors program. By joining this program, guests...
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Help me with my Embassy Suites customer service issue

Ask any question you have about Embassy Suites customer service. We will do our best to get you answers right away.
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