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East West Bank Customer FAQ

Top Answers & How-to Guides

What is East West Bank's Phone Number?

The question we are asked most often is about how to talk to East West Bank customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I open a new account with East West Bank?

To open a new account with East West Bank, one should visit their official website for information on account types. Necessary...

How can I manage my account on the East West Bank mobile app?

The East West Bank mobile app allows users to manage their accounts easily. After downloading and logging in with online...
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Recent East West Bank Customer Questions

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Loans and Applications

What is the process for applying for a loan at East West Bank?

The loan application process at East West Bank involves determining the loan type, gathering necessary documents such as...
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Can I open an account as a non-resident?

East West Bank has specific rules for non-residents opening accounts which may depend on various factors. Generally,...
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Online and Mobile Banking

Does East West Bank offer online banking?

East West Bank does offer online banking, enabling customers to manage their accounts conveniently via computers or mobile...
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What are the ATM withdrawal limits at East West Bank?

East West Bank has standard ATM withdrawal limits for customer security and convenience. Generally, customers can withdraw up...
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Account Management

How do I open a new account with East West Bank?

To open a new account with East West Bank, one should visit their official website for information on account types. Necessary...
Read more

How can I manage my account on the East West Bank mobile app?

The East West Bank mobile app allows users to manage their accounts easily. After downloading and logging in with online...
Read more

Are there fees associated with East West Bank accounts?

East West Bank accounts may incur various fees, such as monthly maintenance charges or costs for services like wire transfers...
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Can I set up direct deposit with East West Bank?

East West Bank allows customers to set up direct deposit, making it easy to automatically receive funds like salaries or...
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Banking Services

What banking services does East West Bank provide?

East West Bank provides a wide array of banking solutions for both individuals and businesses. Personal banking includes...
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Does East West Bank offer currency exchange services?

East West Bank does provide currency exchange services, which aid those involved in international travel or trade by allowing...
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What options are available for business banking at East West Bank?

East West Bank provides various business banking solutions including checking and savings accounts, loans, and merchant...
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What kind of savings accounts does East West Bank offer?

East West Bank has various savings account options designed for different customer preferences, including standard savings with...
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Customer Support

Are there branches of East West Bank outside the U.S.?

East West Bank has expanded its services internationally, mainly in Asia with branches in cities like Hong Kong, Shanghai, and...
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What type of customer service is available at East West Bank?

East West Bank provides various customer service options, including phone, online chat, and email support, alongside in-branch...
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What should I do if I lose my East West Bank debit card?

If an East West Bank debit card is lost, immediate steps include reporting the loss, watching for any unauthorized...
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How does East West Bank protect my personal information?

East West Bank prioritizes the security of customer information through various measures, including advanced encryption...
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We look to the East West Bank issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
East West Bank issues reported to GetHuman
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