We're sorry to hear that your foot massager isn't working. Firstly, ensure that it is properly plugged in and the switch is in the 'ON' position. It's also recommended to check if the machine is overcharged or overheated, because some models automatically turn off under these conditions to prevent damage. If these solutions don't work, the product may have technical issues which require professional assistance. At EMS.com, we value our customers' satisfaction, thus if your product was purchased from us and is still under warranty, we advise you to get it serviced or replaced.
Asked Mar 27, 2024 5:57 PM