Can I change my shipping address after placing an order?

Asked a year ago
Yes, you can change your shipping address after placing an order on EMS.com. However, please note that this option is only available before your order is shipped. To change your shipping address, you can log into your account on EMS.com or contact our customer support team as soon as possible. Please provide your order number and the new address details for a smooth and hassle-free update. However, if your order has already been shipped, it is not possible to change the shipping address. In such cases, we recommend contacting the shipping carrier directly to see if they can assist you with redirecting the package to the correct address.
Adam Goldkamp is the editor / author responsible for this content.
Answered May 3, 2024

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to contact EMS.com?

If you need to talk to EMS.com customer service, now that you have the answers that you needed, click the button below.
Contact EMS.com

EMS.com

Find a list of many popular EMS.com questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
EMS.com Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!