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Dumbo Moving and Storage Customer FAQ

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What is Dumbo Moving and Storage's Phone Number?

The question we are asked most often is about how to talk to Dumbo Moving and Storage customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Dumbo Moving and Storage Customer Questions

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Estimates and Pricing

How can I obtain a moving estimate?

Dumbo Moving and Storage provides multiple methods for getting a moving estimate. Customers can fill out an online request form...
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What are your payment options?

Dumbo Moving and Storage provides several payment methods such as credit cards, debit cards, and cash. A deposit is often...
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Storage Solutions

What should I know about your storage solutions?

Dumbo Moving and Storage provides various storage solutions with climate-controlled environments to protect belongings from...
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Can I store my items short or long term?

Dumbo Moving and Storage provides flexible storage options, accommodating both short-term and long-term needs. Their facilities...
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Moving Services

Do you service residential and commercial moves?

Dumbo Moving and Storage provides services for both residential and commercial relocations, offering customized assistance to...
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What moving services does Dumbo Moving and Storage offer?

Dumbo Moving and Storage provides an extensive array of moving services, including residential and commercial relocations,...
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How do you handle special requests?

Dumbo Moving and Storage accommodates special requests during the planning stage, encouraging customers to communicate their...
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Are there weight limits for your moving services?

Dumbo Moving and Storage enforces weight limits that vary based on the service type, truck size, and local laws. Heavier items...
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Moving Requirements

Are your movers licensed and insured?

Dumbo Moving and Storage ensures that all their movers are licensed and insured, adhering to local laws and industry standards....
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What measures do you have in place for timely delivery?

Dumbo Moving and Storage emphasizes timely delivery by providing detailed estimates, employing skilled staff, maintaining clear...
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Packing and Loading

What is the process for packing and loading?

The packing and loading process at Dumbo Moving and Storage includes gathering quality materials, organizing items by room, and...
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Do you provide packing supplies?

Dumbo Moving and Storage provides a variety of packing supplies including boxes, tape, bubble wrap, and packing paper to...
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How do you protect fragile items during the move?

To protect fragile items during a move, Dumbo Moving and Storage uses quality packing materials and techniques. Individual...
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Booking and Policies

How far in advance should I book my move?

It is recommended to arrange your moving services with Dumbo Moving and Storage four to six weeks in advance, particularly...
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Do you have a cancellation policy?

Dumbo Moving and Storage implements a cancellation policy allowing customers to cancel or reschedule without fees if done...
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