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Healthgrades.com Customer FAQ

Top Answers & How-to Guides

What is Healthgrades.com's Phone Number?

The question we are asked most often is about how to talk to Healthgrades.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How can I create an account on Healthgrades.com?

To create an account on Healthgrades.com, users should go to the website and find the sign-up option on the homepage. They will...
Ask any question you have about Healthgrades.com customer service, get an answer now.

Recent Healthgrades.com Customer Questions

How do I remove my information on Healthgrades? I am retired and this is not accurate.

To remove or update your information on Healthgrades, you can follow the steps provided on the Healthgrades site. Typically, you would need to verify your identity and submit a request for changes. There’s a link to the most up-to-date contact information right here on this page, which can assist you further in the process.
Asked Oct 16, 2025 5:48 PM

How do I remove my name from your site?

To have your name removed from Healthgrades.com, you can submit a request for removal by following the instructions provided in the opt-out section of the site. You'll need to provide pertinent information and complete any necessary forms as outlined in their policy.
Asked Aug 12, 2024 1:03 PM

how do I tell Healthgrades I closed my practice

To notify Healthgrades about the closure of your practice, you’ll need to update your provider profile. You, your office manager or a designated staff member can sign into the Healthgrades Provider Portal and update your listing to reflect this change. Your profile plays a pivotal role in the decisions potential patients make, so ensuring the information is current is crucial. If you have any troubles updating your profile, Healthgrades typically has a support team ready to assist. Do note that it might take a couple of days for the changes to reflect on the website.
Asked Mar 2, 2024 8:32 PM

I need a Verification of my HealthGrades National and State Rankings

As an assistant, we don't have direct access to the Healthgrades.com system, but you can verify your Healthgrades National and State rankings via your profile on their website. These rankings are usually updated regularly based on patient reviews and other metrics. If you need an official verification from Healthgrades, you should contact them directly through their website so they can provide accurate and official data.
Asked Feb 28, 2024 7:19 PM

I want to delete a review I wrote BEFORE it is even posted

If you've submitted a review on Healthgrades.com but have yet to see it published, it's likely still being processed. Reviews typically undergo a 3-5 business day moderation period to verify authenticity and appropriateness. Within this period, you cannot delete or amend your review. However, once your review is live, you should be able to remove or edit it by logging into your Healthgrades account. If you're having trouble, reach out to Healthgrades' Customer Support for help.
Asked Feb 21, 2024 7:44 PM

Help me with my Healthgrades.com customer service issue

Reviews and Complaints

How do I remove a review from Healthgrades?

Healthgrades allows users to search for doctors, schedule appointments, and review top hospitals. Patients can leave reviews to...

How do I make a complaint with Healthgrades.com?

You have rights as a consumer, but don't take the time to look them up or research them. We did it all for you. Here's what you...

Can I leave a review for a doctor who is not listed on Healthgrades?

Healthgrades.com does not allow reviews for doctors who are not listed on the site, as they need a profile to accept feedback....

What should I do if I have a concern about my doctor's profile on Healthgrades?

If there is a concern regarding a doctor's profile on Healthgrades, one should review the specific information first. It is...

Searching for Doctors

Can I search for doctors by specialty?

Healthgrades.com allows users to search for doctors by specialty, enabling them to find healthcare providers suited to their...

Can I search for doctors by location?

Yes, users can find doctors by entering their city, state, or zip code on Healthgrades.com. This allows for a comparison of...

Can I search for doctors based on accepted insurance plans?

Healthgrades.com provides a feature to search for doctors based on accepted insurance plans, making it easier for users to find...

How can I find patient reviews for a specific doctor?

To find reviews for a specific physician on Healthgrades.com, visit the site and use the search bar to input the doctor's name...

How can I find a doctor who accepts my insurance?

To locate a doctor accepting your insurance on Healthgrades.com, visit their site, enter your zip code and desired doctor type,...

Healthgrades Features

What is the Healthgrades rating system based on?

The Healthgrades rating system assesses healthcare providers by analyzing performance metrics related to patient care, clinical...

What is the average wait time to see a doctor through Healthgrades?

Healthgrades does not specify average wait times to see a doctor as these can fluctuate due to various factors. For better...

What information can I find on Healthgrades.com?

Healthgrades.com contains extensive information to assist users in making health care decisions. It features detailed profiles...

How can I create an account on Healthgrades.com?

To create an account on Healthgrades.com, users should go to the website and find the sign-up option on the homepage. They will...

What features are available for registered users on Healthgrades.com?

Registered users on Healthgrades.com benefit from features like saving preferred doctors and facilities, receiving personalized...

Are there any costs associated with using Healthgrades.com?

Healthgrades.com mainly offers free access to healthcare provider information, including ratings and reviews. While some...
We look to the Healthgrades.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Healthgrades.com issues reported to GetHuman

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