Customer Service

Ways to contact and solve common issues

Since you cannot have a live conversation with a human at, we compiled a list of popular issues and how to resolve them. Below that are ways to file an issue report or possibly establish communication with Read on. top questions, issues & solutions

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for
Can I search for doctors based on accepted insurance plans?
Yes, you can search for doctors based on accepted insurance plans on The website offers a convenient and comprehensive way to find doctors who accept specific insurance plans. To search for doctors within your insurance network, simply enter your insurance carrier and plan details into the search options. The platform will then generate a list of doctors who accept your insurance. This allows you to easily filter and refine your search results to find healthcare providers who are covered by your insurance plan. aims to assist individuals in finding doctors who align with their insurance coverage, ensuring a seamless and cost-effective healthcare experience.
What is the Healthgrades rating system based on?
The Healthgrades rating system is based on a variety of factors that assess the quality and performance of healthcare providers. These factors include patient experience, patient outcomes, and the quality of medical care provided. Patient experience is determined by analyzing aspects such as communication, comfort, and the overall satisfaction of patients. Patient outcomes measure the success of treatments, procedures, and interventions. Additionally, the rating system evaluates the adherence to best practices, the use of modern technology, and the safety measures implemented by healthcare providers. Healthgrades also considers the historical data and compares the performance of providers to establish the ratings. By utilizing this comprehensive approach, Healthgrades strives to provide accurate and reliable ratings that help patients make informed decisions about their healthcare options.
Can I leave a review for a doctor who is not listed on Healthgrades?
Yes, you can leave a review for a doctor who is not listed on Healthgrades. While Healthgrades primarily focuses on doctors listed in their database, they also provide an option to add a doctor who is not currently listed. To leave a review for such a doctor, you can go to the Healthgrades website and select the "Add a Doctor" option. From there, you will be asked to provide information about the doctor, such as their name, specialty, and location. Once the doctor's profile is created, you can then proceed to leave a review based on your personal experience. This way, you can contribute to the Healthgrades community and help others make informed decisions about their healthcare options.
Can I search for doctors by location?
Yes, you can search for doctors by location on We understand that finding a doctor nearby is important to patients and we strive to make it easy for you to find healthcare providers in your area. With our search feature, you can enter your desired location and specify a radius within which you want to search. This allows you to find doctors within close proximity to your home, workplace, or any other desired location. You can also filter your search results based on various criteria such as specialty, insurance accepted, patient reviews, and more. Rest assured, provides you with the tools you need to conveniently search for doctors in your preferred location.
Can I search for doctors by specialty?
Yes, you can search for doctors by specialty on Our platform allows you to easily find doctors who specialize in various medical fields. Whether you need a cardiologist, dermatologist, or a pediatrician, has you covered. Our search functionality enables you to filter doctors by specific specialties, ensuring that you can find the right healthcare professional for your needs. We understand the importance of finding a doctor who specializes in your specific health concerns, and our user-friendly interface makes this process quick and easy. You can also read patient reviews and ratings to further assist you in making an informed decision. is committed to helping you find the best doctors in your area that match your unique requirements.
There's more!
Click below to show 1 more questions, answers, and complete guides to common customer support problem.

Contacting customer support

Below you can compare and contrast the 3 ways to contact by looking at which ones are the fastest and which ones other customers recommend the most for solving customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact across the following channels: Phone, Email, Web.

Phone number / contactWaitVotes
Customer Service
11 mins413
Customer Service
< 5 hrs244
Online Help at
Customer Service
< 2 hrs402

Recent reasons customers contacted

My name is Burk Young MD. I have been on healthgrades for many years. I recently reloca...
i monitor the reviews for various medical practices in Florida, last week there was an...
There is false information and defamation of my reputation and character recently poste...
Hello, *I made a grave mistake. I wasn’t feeling well at the time of my review and woul...
Recently I submitted a * star review on Healthgrades for Dr. Sankar J. Kausik with Ches...
One of my physicians is having a hard time logging in. It is not accepting his physici...
god commands you to repent or he will cast your soul in to **** fire when you die and y...
sin has no dominion over me im not under the law im under grace as long as i live and i...
I am Dr Pramit Bhasin. There are two reviews of mine that I wish to address*****. One...
I would like the opportunity to update my review of this physician whom I see most. thi...
I received a * rating on January **, ****. It says :*She seemed patient and concerned d...
Please call me ***-***-*****Dr Michael smith*Change location *Phone and fax ASAP *No lo...
I want to remove a review I put on Healthgrades
Looking for a specialist in my Dallas, TX area who deals with PPS (Post Polio Syndrome...
I submitted a review on Healthgrades and I just read it yesterday and added a follow ye...
More customer issues

Help me with my issue

Does GetHuman work with

GetHuman does not work with's customer support operations, directly or in any other way. GetHuman has no partnership or relation to at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting at a Glance has 1 phone numberBEST has no chat option has 1 customer email has 1 help forum has no twitter handle has no facebook page
Contact information overview

Contacting Other Companies

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!