How do I make a complaint with

You have rights as a consumer, but don't take the time to look them up or research them. We did it all for you. Here's what you need to know how to express your rights as a consumer to

Jul 22, 2019 connects millions of people every day to the appropriate doctor or hospital. The website is the foremost avenue for patients to find contact information about doctors and health facilities. allows patients to rate all their doctors and hospitals so that you can find the best doctors and hospitals in your area. Patients leave reviews that other patients can read and help them decide which institution to visit when they are sick.

You can also as a consultation site. They have numerous article, pictures (in slideshow) and videos to give you more information about your condition and the options you have to feel relieved. has an app for Android and for iOS powered devices. You can search for a doctor or a hospital when you fall sick while on the move.

There are plenty of reasons why you may want to file a complaint with You may want to report extremely poor service from a doctor or institution. You may also want to file a complaint about your appointment going missing from the website. You may also want to report a case of misleading information on the site. Whatever the reason, you can make a complaint with the website through the following ways:

Feedback Form has a feedback form on their website where you can send them a message about any issue on the site. It is the fastest way to make a complaint. To fill the feedback form, follow these steps:

  1. Launch your web browser
  2. Open
  3. Fill in your log in information and log in to your account
  4. Scroll to the bottom of the homepage and under the 'About Us' tag you will see the 'Contact Us' option.
  5. Select the 'Contact Us' option and the feedback form will be included in the subsequent page.
  6. Fill in your personal information. You will also be prompted to fill the name of your medical services provider so that have it ready. Write the purpose of your message and proceed to make your complaint.
  7. After you are done click 'Submit' and your complaint will have been filed.

The other way you can make a complaint with is through their customer service contacts. You can contact's customer service team through any of the following avenues:


You can make a complaint by calling the customer service phone number. By making the complaint directly to live customer service agent you can rest assured that the complaint will have been received. Another benefit of filing a complaint through a phone call is that it is fast. The waiting time on the customer service line is always less than ten minutes. You will also spend less time filing the complaint since you can only scream into the phone for so long. The phone line is open every week day as from 8am to 5pm E.S.T. You can find the customer service phone number on GetHuman.


Send an email to make your complaint. It is easy and convenient. Make the email as concise as possible. Nobody wants to read five pages of a complaint. The average time it takes customer service to reply to an email is 5 hours. However, you should expect replies at any time of day or night. You can retrieve the email address from GetHuman.

Help Desk has an online help desk where you can file your complaint. The help desk should not be used to file urgent complaints since you should not expect a reply in less than 70 hours. This is the option of last resort. You can obtain the link to the help desk from GetHuman.

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Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
How do I make a complaint with

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