1. All Companies › 
  2. Downpillows.com Customer Service › 
  3. FAQ
Updated

Downpillows.com Customer FAQ

Top Answers & How-to Guides

What is Downpillows.com's Phone Number?

The question we are asked most often is about how to talk to Downpillows.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is your return policy for down pillows?

At Downpillows.com, we strive for complete customer satisfaction. Therefore, we offer a hassle-free return policy for our down pillows....
Ask any question you have about Downpillows.com customer service, get an answer now.
Contact Downpillows.com customer service

Benefits

What are the benefits of using a down pillow?

Using a down pillow offers numerous benefits for a comfortable and restful sleep experience. Firstly, down pillows provide exceptional...
Read more

Materials

What is the difference between down and feather pillows?

Down pillows are filled with the soft, fluffy undercoating found beneath the feathers of ducks or geese. This down provides exceptional...
Read more

Care

Can down pillows be machine washed?

Yes, our down pillows can be machine washed. We recommend using a front-loading machine on a gentle cycle with a mild detergent. It...
Read more

Hypoallergenic

Are down pillows hypoallergenic?

Yes, down pillows are hypoallergenic. Down refers to the soft feathers found beneath the outer feathers of ducks or geese. These feathers...
Read more

Quality

What is the thread count of your down pillow covers?

The thread count of our down pillow covers is 400. We believe in providing the highest quality products to our customers, and our pillow...
Read more

Trial

Do you offer a trial period for your down pillows?

Yes, we offer a trial period for our down pillows. We understand that finding the perfect pillow can be a personal experience, so we...
Read more

Lifespan

What is the average lifespan of a down pillow?

The average lifespan of a down pillow can vary depending on various factors, such as the quality of the pillow, usage, and maintenance....
Read more

Usage

Can I use a pillowcase with a down pillow?

Yes, you can definitely use a pillowcase with a down pillow. In fact, using a pillowcase is highly recommended to protect your down...
Read more

Ethical Sourcing

Are the down pillows made from ethically sourced down feathers?

Yes, all our down pillows are made from ethically sourced down feathers. At Downpillows.com, we understand the importance of ethical...
Read more

Returns

What is your return policy for down pillows?

At Downpillows.com, we strive for complete customer satisfaction. Therefore, we offer a hassle-free return policy for our down pillows....
Read more

Help me with my Downpillows.com customer service issue

Ask any question you have about Downpillows.com customer service. We will do our best to get you answers right away.
FAQ Table of Contents

Answers for More Companies

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
Updated