What is your return policy for down pillows?

At Downpillows.com, we strive for complete customer satisfaction. Therefore, we offer a hassle-free return policy for our down pillows. If for any reason you are not satisfied with your purchase, you may return it within 30 days of receiving your order. To be eligible for a return, the pillow must be unused, unwashed, and in its original packaging. We understand the importance of hygiene, so we cannot accept returns on pillows that have been used or have had their tags removed. To initiate a return, simply contact our customer service team with your order details, and they will guide you through the process. Please note that return shipping fees may apply. Once your return is received and inspected, we will issue a refund to your original payment method. Rest assured, we are committed to ensuring a smooth and satisfactory shopping experience for all our valued customers.