Dillard's Customer Service

Contact Dillard's & solve common issues

Use Dillard's's Phone Number

Dillard's's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Dillard's. Below you will also find the phone and non-phone-based contact information we've gathered. Or ask a new question and get an answer fast.

Contacting Dillard's customer support

Below you can compare and contrast the 3 ways to contact Dillard's by looking at which ones are the fastest and which ones other customers recommend the most for solving Dillard's customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Dillard's across the following channels: Phone, Web.

Phone number / contactWaitVotes
Customer Service
3 mins25
Furniture Customer Service
2 mins111
Online Help at dillards.com
Customer Service
< 2 hrs58

Dillard's: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Dillard's.
There's more!
Click below to show 3 more questions, answers, and complete guides to common Dillard's customer support problems.

Recent reasons customers contacted Dillard's:

I placed an order over a week ago & have not received it .. *it was for Hanky Panky * pairs..
Good afternoon..**I placed an order over a week ago & I have no idea what happened...
Returned ordered shoes to store on December *st. I have not received a credit.
Never received my Dillards packages. Order *********
incomprehensible transaction
My order total was $*** or more less before my payment went through and I received the...
Had a coupon Take ** for purchase made in store and didn't have it with me.
I need the employee call in number please.
I bought a $*** gift card for Kathy Thomas . Later I got a cal from Citi Mastercard sa...
I bought a Louis Vuitton purse at the UTC mall for Christmas. I was told that it could...
The store in Columbia mo is awful after spending ** minutes in the children’s dept I fi...
Went to Dillards in Waterloo, Ia. to buy a pair of Snow boots. Two people behind counte...
I bought an item this weekend when I was in Shawnee ok and it was't going to work. I r...
I have been shopping in this store and online for years. Every time I check out it’s a...
More customer issues

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Does GetHuman work with Dillard's?

GetHuman does not work with Dillard's's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Dillard's at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Dillard's's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Dillard's at a Glance

Dillard's has no chat option
Dillard's has no customer email
Dillard's has 1 help forum
Dillard's has no twitter handle
Dillard's has no facebook page
Contact information overview

Answered on this page:

Can I track my order?
What is Dillard's return policy?
Solutions to common issues

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