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Destinationlighting.com Customer FAQ

Top Answers & How-to Guides

What is Destinationlighting.com's Phone Number?

The question we are asked most often is about how to talk to Destinationlighting.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Destinationlighting.com Customer Questions

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Order Tracking and Modifications

How can I track my order?

Customers can track their orders from Destinationlighting.com by using the tracking link or number provided in their order...
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Can I cancel or modify my order?

Destinationlighting.com has clear policies about modifying or canceling orders. Once an order is confirmed, changes can be...
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Payment and Discounts

How do I apply a promo code to my order?

To use a promo code on Destinationlighting.com, select your items and go to checkout. Find the “Promo Code” field, enter your...
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What payment methods are accepted?

Destinationlighting.com offers multiple payment options, including major credit cards and PayPal, ensuring a convenient...
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Returns and Warranties

What is the return policy?

Destinationlighting.com has a return policy allowing returns to be initiated within about thirty days of receipt. Products...
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What is the warranty for your products?

Destinationlighting.com provides various warranties for different products and brands, typically ranging from one to several...
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Shipping and Fees

Are there any shipping fees?

Destinationlighting.com generally applies shipping charges that depend on several factors, including order size, weight, and...
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Do you offer international shipping?

Destinationlighting.com primarily caters to customers in the United States and may not offer direct international shipping....
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Product Design and Installation

Can I request a custom lighting design?

Destinationlighting.com generally does not offer custom lighting design services, but customers can explore the website for...
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Do you offer professional installation services?

Destinationlighting.com does not provide professional installation services but offers detailed product information to help...
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Product Information

Can I find replacement parts for my lighting fixtures?

Destinationlighting.com provides a variety of replacement parts for lighting fixtures, including bulbs and shades. Customers...
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Are there any special care instructions for your lighting products?

To care for lighting products from Destinationlighting.com, regular cleaning with a soft cloth is recommended, avoiding harsh...
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What types of lighting styles do you offer?

Destinationlighting.com has an extensive selection of lighting styles, including traditional with ornate designs, modern...
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How can I ensure I purchase the right size lighting fixture?

To choose the right size lighting fixture, consider room dimensions by adding length and width and converting that total to...
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