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Desjardins Bank Customer FAQ

Top Answers & How-to Guides

What is Desjardins Bank's Phone Number?

The question we are asked most often is about how to talk to Desjardins Bank customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What types of accounts do you offer?

Desjardins Bank offers a range of accounts, including personal checking and savings accounts for daily banking, specialized...

How do I open a bank account?

To open an account with Desjardins, one must identify the account type needed, gather necessary identification documents such...
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Recent Desjardins Bank Customer Questions

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Account Management

What types of accounts do you offer?

Desjardins Bank offers a range of accounts, including personal checking and savings accounts for daily banking, specialized...
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How do I open a bank account?

To open an account with Desjardins, one must identify the account type needed, gather necessary identification documents such...
Read more

What are your fees for account maintenance?

Desjardins Bank's account maintenance fees vary by account type, with some accounts having no fee if conditions like minimum...
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Can I access my account online?

Desjardins Bank provides online banking for users to manage their accounts securely and easily from anywhere, enabling tasks...
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How can I make a mortgage payment?

Desjardins Bank provides several options for making mortgage payments, including online banking, automatic deductions,...
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What types of credit cards are available?

Desjardins Bank provides a range of credit cards catering to various needs, including standard cards with basic benefits,...
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Loans and Investments

What is the process for applying for a loan?

When applying for a loan with Desjardins Bank, an individual should first identify the loan type needed, gather required...
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Do you offer investment services?

Desjardins Group offers diverse investment services for individuals aimed at wealth growth. Their offerings include mutual...
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Security and Support

What should I do if I lose my debit card?

If a debit card is lost, the person should immediately report it to Desjardins to prevent unauthorized transactions. They can...
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How do I secure my online banking?

To ensure the safety of online banking, individuals should utilize strong, unique passwords and enable two-factor...
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What should I do if I suspect fraud on my account?

If fraud is suspected on an account with Desjardins Bank, immediate action is crucial. The individual should examine account...
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General Information

What are your hours of operation?

Desjardins Bank has different operating hours based on the branch or service. Most branches are usually open on weekdays during...
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What resources do you have for financial education?

Desjardins Bank provides extensive resources for financial education, including a dedicated website with articles, videos, and...
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How do I set up automatic payments?

To establish automatic payments with Desjardins Bank, customers should access their online banking or mobile app, find the...
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Are there any promotions for new accounts?

Desjardins Bank frequently provides promotions for new accounts, which can change depending on the account type and current...
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Can I access my account abroad?

Desjardins Bank enables customers to access their accounts while traveling abroad through online banking and international ATM...
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We look to the Desjardins Bank issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Desjardins Bank issues reported to GetHuman
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