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Designtoscano.com Customer FAQ

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What is Designtoscano.com's Phone Number?

The question we are asked most often is about how to talk to Designtoscano.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Designtoscano.com Customer Questions

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Ordering and Payments

How can I place an order?

To order from Design Toscano, browse their product selection, click on your desired item for details, choose any options, and...
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What payment methods are accepted?

Design Toscano accepts several payment methods, including major credit cards, PayPal, and gift cards. It is advisable to verify...
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Are there any discounts or promotions available?

Design Toscano regularly has various discounts and promotions that change by season and product lines, including seasonal sales...
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Product Information

Where are Design Toscano products made?

Design Toscano products originate from various locations known for quality craftsmanship, including the United States, Italy,...
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Can I request a custom order from Design Toscano?

Design Toscano does not generally accommodate custom orders, as they focus on a curated collection of ready-made items....
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How do I care for and maintain my Design Toscano products?

To care for Design Toscano products, regularly clean outdoor items with a mild soap solution and rinse well. Dust indoor decor...
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Shipping and Returns

What is your return policy?

Design Toscano offers a customer-friendly return policy that allows customers to return products within a specified timeframe...
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Do you offer international shipping?

Design Toscano does provide international shipping, but details like costs and delivery times can differ by country. It is...
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Can I track my order?

Customers can track their Designtoscano.com orders through a confirmation email received when the order ships, which includes...
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What happens if my item is backordered?

When an item is backordered at Designtoscano.com, it indicates that the product is temporarily out of stock, but restocking is...
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Store Policies

Do you have a physical store location?

Design Toscano does not have physical retail locations and sells exclusively online, offering a broad range of unique decor and...
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What is your privacy policy?

Design Toscano has a thorough privacy policy that details their practices regarding the collection, usage, and protection of...
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Do you offer gift wrapping?

Design Toscano generally does not provide gift wrapping, but their distinctive products are often well-suited as gifts....
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Are there loyalty programs available for regular shoppers?

While Design Toscano does not have a traditional loyalty program, they often provide promotions, discounts, and special offers...
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