What is your return policy?

At Design Toscano, we pride ourselves on customer satisfaction. If for any reason you are not completely delighted with your purchase, we offer a hassle-free return policy. Items can be returned within 30 days of delivery for a full refund. To qualify, all returns must be in their original condition with the original packaging. Please note that personalized or customized items are non-returnable unless there was an error on our part. To initiate a return, simply contact our friendly customer service team, and they will guide you through the process. We recommend using a shipping method with tracking to ensure safe and timely return delivery. Once we receive your returned item, we will promptly issue a refund back to your original form of payment. For further details, please refer to our Returns and Exchanges page on our website.