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Crockpot Customer FAQ

Top Answers & How-to Guides

What is Crockpot's Phone Number?

The question we are asked most often is about how to talk to Crockpot customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Crockpot Customer Questions

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Cooking Options

What cooking options do your slow cookers provide?

Crockpot slow cookers offer various cooking options, like traditional slow cooking, high heat for faster meals, sautéing for...

What types of recipes can I make with a Crockpot?

A Crockpot is highly versatile, allowing users to make soups, stews, various meat dishes, vegetarian meals, desserts like...

Can I use my Crockpot for baking?

A Crockpot can be utilized for baking, though it differs from a conventional oven. Slow cooker recipes can yield various baked...

Can I use frozen ingredients in my Crockpot?

Using frozen ingredients in a Crockpot is convenient, but thawing meat beforehand is advised due to safety issues, while frozen...

Cooking Guidelines

How do I adjust cooking times for different meals?

Adjusting cooking durations in a Crockpot involves knowing that low settings typically require six to eight hours, while high...

What are the recommended serving sizes for Crockpot recipes?

Serving sizes for Crockpot meals can differ based on the dish and personal preferences. Typically, main courses are about one...

How do I program my Crockpot for different cooking times?

Programming a Crockpot is easy and flexible, allowing you to adjust settings based on your recipe. Simply prepare your...

What are the best practices to ensure even cooking?

To achieve even cooking in a Crockpot, cut ingredients into uniform sizes, layer denser items at the bottom, and avoid...

Maintenance & Safety

Are Crockpots safe to leave on while I'm away?

Crockpots are designed for safe unattended use, with features that regulate temperature and prevent burning. Caution is...

How do I clean my Crockpot?

Cleaning a Crockpot involves ensuring it is cool and unplugged, then removing the stoneware insert and lid, which can often go...

What should I do if my Crockpot is overheating?

If your Crockpot is overheating, promptly unplug it to halt the cooking process and prevent further issues. Allow it to cool,...

Where can I find replacement parts for my Crockpot?

Crockpot provides a range of replacement parts, primarily available on their official website. This dedicated section allows...

Troubleshooting & Accessories

How do I troubleshoot common issues?

To troubleshoot common issues with a Crockpot, start by checking it is plugged in and the outlet works. Verify the cooking...

Do you have a recipe book or tips for beginners?

Crockpot does not offer a specific recipe book, but many beginner-friendly resources are available online. Their website...

Are there specific Crockpot accessories I should buy?

Crockpot provides several accessories to enhance cooking and usability. Essential items include silicone lid covers to prevent...

What is the warranty on my Crockpot?

Crockpot warranties differ by model and are generally limited, covering defects for one to three years. It is advisable to...
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