If you're here looking up Craftsman.com customer care, you probably already know who they are. But it helps to get an idea of how big they are and what their support operation looks like if you are a customer. Craftsman.com also goes by or is associated with the names Stanley Black & Decker, Inc., Craftsman. Craftsman.com is associated with terms like private, e-commerce, b2b, b2c by their customers and industry analysts. They employ 54,023 people according to customers in the know.