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Continental One Pass Customer FAQ

Top Answers & How-to Guides

What is Continental One Pass's Phone Number?

The question we are asked most often is about how to talk to Continental One Pass customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I access my Continental One Pass account online?

Members can access their Continental One Pass accounts by visiting the United Airlines website, where they can log in using...

How can I manage my One Pass settings online?

To manage your One Pass settings online, visit the United Airlines MileagePlus website and log in with your credentials. From...
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Program Overview

What is Continental One Pass?

Continental One Pass was a frequent flyer program of Continental Airlines that rewarded loyalty. Post-merger with United...
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What are the benefits of being a Continental One Pass member?

Membership in the Continental One Pass program, now integrated into United MileagePlus, offers frequent flyers a range of...
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What are the elite levels in Continental One Pass?

The elite tiers of Continental One Pass, now part of United MileagePlus, included Premier Silver, Gold, Platinum, and 1K. Each...
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Miles Management

Can I transfer my miles to another member?

Yes, members can transfer miles to others within United MileagePlus for a fee, following certain guidelines. Recipients need an...
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What happens to my One Pass miles if I cancel my membership?

When a member cancels their One Pass membership, they typically lose their accumulated miles, as those are linked to an active...
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Can I donate my One Pass miles to charity?

Continental One Pass allows members to donate miles to certain charities, helping support nonprofit efforts. Members should...
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Booking and Travel Policies

Are there any blackout dates for using One Pass miles?

Continental One Pass, now part of MileagePlus, generally does not impose strict blackout dates for redeeming miles. However,...
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What are the fees for changing or canceling a flight award booked with One Pass miles?

One Pass has specific fees for changing or canceling flights booked with miles. Changes made far in advance usually do not...
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Earning and Using Miles

Can I combine One Pass miles with other rewards or promotions?

Continental One Pass miles usually cannot be combined with other airlines’ rewards directly. However, members can earn miles...
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How do I earn miles with Continental One Pass?

Members of Continental OnePass, now part of United MileagePlus, can earn miles by flying with United or partner airlines,...
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Partnerships

Are there family member benefits with Continental One Pass?

Continental One Pass, now part of United MileagePlus, offers family member benefits through elite status, allowing priority...
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What international airlines partner with Continental One Pass?

Continental One Pass, now United MileagePlus, has several international partners, including Lufthansa, Air Canada, All Nippon...
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Account Access

How do I access my Continental One Pass account online?

Members can access their Continental One Pass accounts by visiting the United Airlines website, where they can log in using...
Read more

How can I manage my One Pass settings online?

To manage your One Pass settings online, visit the United Airlines MileagePlus website and log in with your credentials. From...
Read more
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