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Contigo Customer FAQ

Top Answers & How-to Guides

What is Contigo's Phone Number?

The question we are asked most often is about how to talk to Contigo customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Contigo Customer Questions

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Usage and Care

Can I put my Contigo water bottle in the dishwasher?

Contigo water bottles are generally convenient, and their dishwasher safety can vary by model. Many lids are dishwasher safe on...
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Can I use my Contigo water bottle for hot beverages?

Contigo offers various products, and many of their insulated travel mugs are suitable for hot beverages due to double-wall...
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How do I clean my Contigo water bottle properly?

Proper cleaning of a Contigo water bottle is crucial for freshness and safety. Begin by disassembling the bottle for thorough...
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Can I put my Contigo bottle in the freezer?

Contigo advises against freezing their bottles due to the risk of liquid expansion, which could damage the material or create...
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Can I use my Contigo bottle for smoothies or thicker drinks?

Contigo bottles are mainly made for beverages like water and coffee, not necessarily for smoothies or thicker drinks. Their...
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Safety and Materials

What is the material used for Contigo water bottles?

Contigo water bottles mainly use stainless steel and BPA-free plastic, offering durability and insulation. Stainless steel...
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Are Contigo water bottles leakproof?

Contigo designs its water bottles to be leakproof, featuring patented autoseal technology that prevents spills between uses....
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Are Contigo water bottles BPA-free?

Contigo prioritizes customer safety by ensuring that all their water bottles are BPA-free, addressing health concerns related...
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Are Contigo water bottles safe for children?

Contigo water bottles are typically safe for children as they use BPA-free materials and offer child-friendly features like...
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Performance and Lifespan

How long does a Contigo water bottle keep drinks cold?

Contigo water bottles use advanced insulation to keep drinks cold for up to twenty-four hours. The actual duration depends on...
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What is the lifespan of a Contigo water bottle?

The lifespan of a Contigo water bottle depends on its materials, usage frequency, and maintenance. Generally, stainless steel...
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What should I do if the lid of my Contigo bottle is not sealing correctly?

If the lid of a Contigo bottle is not sealing properly, one should check for debris, ensure the lid is aligned and secured...
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Authenticity and Warranty

Is there a warranty on Contigo products?

Contigo does provide a warranty for its products, generally covering defects in materials and workmanship, but the details may...
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How do I know if my Contigo bottle is authentic?

To determine if a Contigo bottle is genuine, check the quality packaging for clear branding, inspect the materials for...
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Are replacement parts available for Contigo products?

Contigo offers replacement parts for their products, including caps and straws. Customers can find these components on the...
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We look to the Contigo issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Contigo issues reported to GetHuman
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