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Cjponyparts.com Customer FAQ

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What is Cjponyparts.com's Phone Number?

The question we are asked most often is about how to talk to Cjponyparts.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Cjponyparts.com Customer Questions

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Ordering Process

How do I place an order?

To order from Cjponyparts.com, simply visit the site, browse or search for products, add desired items to your cart, and...
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How do I apply a coupon code?

To use a coupon code on Cjponyparts.com, add items to your cart, go to the cart icon, find the "Coupon Code" section, enter the...
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Can I cancel or modify my order?

Cjponyparts.com allows order cancellations or modifications, contingent on the order's status. If it's still unprocessed,...
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Payment and Discounts

What payment methods do you accept?

Cjponyparts.com accepts various payment options including major credit cards like Visa, MasterCard, Discover, and American...
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Are there any discounts or promotions available?

Cjponyparts.com regularly provides various promotions, including sales and special offers. These can change frequently, so it's...
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Returns and Warranties

What is your return policy?

CJ Pony Parts has a return policy that allows most items to be returned within thirty days if they are unused and in original...
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What is your warranty policy?

Cjponyparts.com generally provides a limited warranty on its products, covering defects in material and workmanship for a set...
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What is the process for returning a part?

Customers can return parts to CJ Pony Parts by checking the return policy on their website for specific guidelines. Usually, a...
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Shipping Information

How long does shipping take?

Shipping durations on Cjponyparts.com can range from three to seven business days for standard delivery within the continental...
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Do you offer international shipping?

Cjponyparts.com generally provides international shipping options to numerous countries. Customers are encouraged to check the...
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Can I track my order?

Customers of Cjponyparts.com can track their orders once shipped, utilizing a tracking number usually sent via email. This...
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Do you offer free shipping on orders over a certain amount?

CJ Pony Parts offers free shipping on qualifying orders that meet a specified minimum within the contiguous United States,...
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Installation and Compatibility

Do you offer installation services?

Cjponyparts.com specializes in providing automotive parts, especially for Ford Mustangs, rather than offering installation...
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Are there any guidelines for installation of parts?

Cjponyparts.com recommends several guidelines for part installation, including reading instructions, assessing skill levels,...
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How can I find the right part for my vehicle?

To find the right part for your vehicle, first identify its make, model, and year. Then visit Cjponyparts.com, which offers a...
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