What is your warranty policy?

Asked a year ago
At CJ Pony Parts, we offer a comprehensive warranty policy to ensure customer satisfaction. Our warranty covers all products against manufacturing defects for a specified period, typically one year from the date of purchase. If any item fails due to faulty workmanship or materials during this time, we will either repair or replace it at our discretion. However, our warranty does not cover damages caused by improper installation, misuse, or normal wear and tear. Additionally, certain products may have separate warranties provided directly by the manufacturer. To make a warranty claim, customers must provide proof of purchase and contact our customer service team. We aim to resolve warranty concerns promptly and efficiently, ensuring a hassle-free experience for our valued customers.
Christian Allen is the editor / author responsible for this content.
Answered May 3, 2024

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