What is your return policy?

Our return policy at Cjponyparts.com ensures seamless customer satisfaction. If for any reason you are not completely satisfied with your purchase, we offer a hassle-free return process. You can return most items within 30 days of delivery, subject to certain conditions. It is important to note that all returns must be in brand-new, unused condition, in original packaging, and accompanied by the original invoice. Restocking fees may apply for returned items that are not in original condition or packaging. Additionally, returns on electrical, special order, and clearance items are subject to further specifications. To initiate a return, please contact our customer service team who will guide you through the process. We strive for 100% customer satisfaction and aim to resolve any issues promptly.