What are the operating hours of the City of Cleveland Water Department?

The City of Cleveland Water Department operates Monday through Friday from 8:00 AM to 5:00 PM. These hours are subject to change during public holidays and emergencies. For any inquiries or assistance regarding water services, water quality, billing, or other related matters, our knowledgeable staff is available to assist you during these operating hours. Additionally, customers can access our online self-service portal, which is available 24/7, allowing convenient access to account information, bill payments, and service requests. We are committed to providing reliable, efficient, and accessible water services to the residents of Cleveland.