Is there a penalty for late payment?

Yes, there is a penalty for late payment. The City of Cleveland Water Department imposes a late fee on overdue bills. Late payments will be subject to a charge of 10% of the outstanding balance. It is essential to ensure timely payment to avoid incurring additional costs and disruptions in service. To avoid penalties, customers are encouraged to pay their bills on or before the due date. The City of Cleveland Water Department offers various convenient payment methods, such as online payments, automated bank withdrawal, in-person payments, and mail-in options. Customers should make every effort to settle their bills promptly to avoid late fees and maintain uninterrupted water service.