Chrysler Group Customer Service

Ways to contact Chrysler Group and solve common issues

Use Chrysler Group's Phone Number

Chrysler Group's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.
If you think your issue may not warrant a phone call, you can also read below for answers to common questions.
You can also scan over all the phone and non-phone-based contact information we've gathered for Chrysler Group

Contacting Chrysler Group customer support

Below you can compare and contrast the 2 ways to contact Chrysler Group by looking at which ones are the fastest and which ones other customers recommend the most for solving Chrysler Group customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Chrysler Group across the following channels: Phone.

Phone number / contactWaitVotes
Customer Service
3 mins10
Roadside Assistance
38 mins31

Chrysler Group: top questions, issues & solutions

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Chrysler Group.
Where can I find a Chrysler Group dealership near me?
To find a nearby Chrysler Group dealership, simply visit our website and utilize the "Find a Dealer" tool in the top navigation bar. By entering your location details such as city, state, or ZIP code, the tool will swiftly display a list of authorized dealerships in your vicinity. You can also refine your search by selecting specific models or services you require. Another option is to call our toll-free number provided on the website, and our customer service team will assist you in locating a nearby dealership. Our extensive network of dealerships ensures a convenient and accessible experience, allowing you to effortlessly connect with our vehicles and services.
What is the fuel efficiency of Chrysler Group vehicles?
The fuel efficiency of Chrysler Group vehicles varies depending on the model and specific engine configuration. However, Chrysler has made significant strides in improving fuel economy across its vehicle lineup. Many Chrysler models feature technologies, such as efficient engines, aerodynamic designs, and advanced transmissions, aimed at maximizing fuel efficiency. Additionally, hybrid and electric variants, like the Chrysler Pacifica Hybrid, offer greater fuel efficiency. To get accurate information about the fuel efficiency of a specific Chrysler Group vehicle, consumers are advised to consult the official Chrysler website, visit a local dealership, or refer to the vehicle's specifications provided by the manufacturer.
Does Chrysler Group offer any hybrid or electric vehicle options?
Yes, Chrysler Group offers hybrid and electric vehicle options. As a forward-thinking automotive company, we understand the importance of sustainability and reducing carbon emissions. Our lineup includes hybrid models such as the Chrysler Pacifica Hybrid, which combines a gasoline engine with an electric motor for increased fuel efficiency. Additionally, we offer electric vehicle options like the Chrysler Portal concept, which features all-electric powertrain technology. These vehicles not only help reduce dependence on fossil fuels but also provide a smooth and reliable driving experience. Whether you're looking for a hybrid or electric vehicle, Chrysler Group has options to suit your needs and contribute to a greener future.
What models does Chrysler Group offer?
Chrysler Group offers a diverse range of models to cater to different consumer needs and preferences. Our lineup includes stylish sedans such as the Chrysler 300, which combines luxury and performance in a sophisticated package. For those seeking a more fuel-efficient option, we have the Chrysler Pacifica Hybrid, a minivan that offers exceptional mileage and eco-friendly technology. Additionally, we offer iconic and robust SUVs like the Jeep Grand Cherokee, known for its off-road capabilities and versatile functionality. Those who desire a thrilling driving experience can choose from our Dodge lineup, including the Charger and Challenger, renowned for their powerful engines and exhilarating performance. Whether you prioritize comfort, efficiency, or performance, Chrysler Group has a model designed to meet your specific requirements.
Does Chrysler Group offer financing options?
Yes, Chrysler Group offers a variety of financing options for customers looking to purchase their vehicles. Whether you are interested in buying or leasing a Chrysler, Dodge, Jeep, or Ram vehicle, the company provides flexible financing solutions to suit different customer needs. Chrysler Group has a dedicated finance department that works with multiple lenders to offer competitive rates and payment plans. Customers can choose from various financing options such as loans with fixed interest rates, lease agreements with affordable monthly payments, and flexible terms tailored to individual budgets. The company also provides online tools and resources to help customers estimate payments, pre-qualify for financing, and even apply for credit online, making the car buying process convenient and efficient.
Are there any current promotions or discounts available for Chrysler Group vehicles?
Yes, Chrysler Group currently offers various promotions and discounts for their vehicles. These offers are subject to change and may vary by region and model. To stay updated on the latest deals, customers are encouraged to visit the official Chrysler Group website or contact their local Chrysler dealership. Promotions may include cash bonuses, reduced APR financing, lease specials, or customer loyalty incentives. Additionally, seasonal and holiday sales events often bring exclusive discounts and special offers. It is recommended to regularly check the Chrysler Group website or inquire with a local dealership for the most up-to-date information on current promotions and discounts available for Chrysler Group vehicles.
What is the warranty coverage for Chrysler Group vehicles?
Chrysler Group vehicles come with a comprehensive warranty coverage that provides peace of mind to our customers. The warranty includes a Basic Limited Warranty of 3 years or 36,000 miles, whichever comes first. Additionally, a Powertrain Limited Warranty of 5 years or 60,000 miles is provided to cover essential components like the engine and transmission. We also offer a Rust-Through Coverage for 5 years or 100,000 miles to protect against corrosion damage. Furthermore, our vehicles have a Roadside Assistance service that offers help with emergencies like flat tires, lockouts, and towing assistance for 5 years or 60,000 miles. This extensive warranty coverage is a testament to our commitment to delivering quality, reliable vehicles to our valued customers.
There's more!
Click below to show 3 more questions, answers, and complete guides to common Chrysler Group customer support problem.

Recent reasons customers contacted Chrysler Group:

There is way to much to write. I have spoken to numerous customer care reps. Explainin...
My name is Randy Sicko. I live in Clifton Park, NY. I leased a **** RAM ****, which I l...
Rosaly M. Diaz Torruellas, MD***** Mountain Rail Dr*North Las Vegas, NV...
Leased Pacifica, **** model, VIN....*******. Intermittent failure to start*with either...
ATLANTIC chrysler in islip has my **** dodge charger. Got car back last month with moo...
Replaced battery in vehicle and now there is a message displa*** on the radio to enter...
I file a complaint against the United Motors Company stating that the amount of SR...
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Does GetHuman work with Chrysler Group?

GetHuman does not work with Chrysler Group's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Chrysler Group at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Chrysler Group's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Chrysler Group at a Glance

Chrysler Group has no chat option
Chrysler Group has no customer email
Chrysler Group has no help forum
Chrysler Group has no twitter handle
Chrysler Group has no facebook page
Contact information overview

Answered on this page:

What safety features are available in Chrysler Group vehicles?
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