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H2O Wireless Customer FAQ

Top Answers & How-to Guides

What is H2O Wireless's Phone Number?

The question we are asked most often is about how to talk to H2O Wireless customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Recharge My H2O Wireless Account?

In summary, there are a few different ways to recharge your H2O Wireless account. You can buy a refill card, use an online account...

How Do I Turn Off Auto Pay with H20 Wireless?

Learn how to easily stop autopay on your H20 Wireless account. Just follow these steps to do so.
Ask any question you have about H2O Wireless customer service, get an answer now.

Recent H2O Wireless Customer Questions

how to change plan not on the phone but internet only?

To change your H2O wireless plan through the internet, follow these steps: 1. Go to the H2O Wireless website. 2. Log into your account. 3. Look for an option like "Plan Management" or "Change Plan". 4. From there, you can select a new plan, confirm your choice, and follow the prompts to complete the transaction. Remember, changes will take effect from your next billing cycle. Please note: It's important to ensure you're making the right choice for your needs, as each plan has differing cost, data allowance, and features.
Asked Jun 7, 2024 3:29 PM

Help me with my H2O Wireless customer service issue

Account Management

How Do I Recharge My H2O Wireless Account?

In summary, there are a few different ways to recharge your H2O Wireless account. You can buy a refill card, use an online account...

How Do I Turn Off Auto Pay with H20 Wireless?

Learn how to easily stop autopay on your H20 Wireless account. Just follow these steps to do so.

Can I Change My H2O Wireless Plan?

Yes, you can change your H2O Wireless plan. We understand that your mobile usage needs may vary over time. To change your plan, simply...

Number Porting

How Do I Transfer My Number to H20 Wireless?

Customers who switch to H20 Wireless but also want to keep their phone numbers have to have their numbers released or ported by their...

How Long Does It Take to Transfer My Number to H2O Wireless?

The time it takes to transfer your number to H2O Wireless can vary, but generally, the process takes about 24 hours. However, it may...

Activation

How Do I Activate My New H2O Wireless Number?

Customers interested in activating their H20 wireless service can start by visiting the website and following the step-by-step instructions...

Can I Bring My Own Phone to H2O Wireless?

Yes, you can bring your own phone to H2O Wireless. We support most unlocked GSM devices, which means you can simply insert an H2O Wireless...

Replacement Sim Card

How Do I Get a Replacement Sim Card for H2O Wireless?

Users can get a replacement SIM card for H2O Wireless by following the instructions highlighted above. You can visit the local store...

International Calling

What are the International Calling Rates with H2O Wireless?

H2O Wireless offers competitive international calling rates for its customers. The rates vary depending on the country you are calling....

APN Settings

What are the APN settings for H2O Wireless?

To configure your device with H2O Wireless, you need to set up the Access Point Name (APN) settings correctly. For Android devices, - Name: H2O Internet - APN: PRODATA - Proxy: Not set - Port: Not set - Username: Not set - Password: Not set - Server: Not set - MMSC: http://mmsc.mobile.att.net - MMS proxy: proxy.mobile.att.net - MMS port: 80 - MCC: 310 - MNC: 410 - Authentication: Not set - APN type: default,supl,mms For iOS devices, navigate to Settings > Mobile Data > Mobile Data Network, and enter the same APN settings mentioned above. Make sure to save the changes and restart your device....

Family Plans

Does H2O Wireless offer Family Plans?

Yes, H2O Wireless offers Family Plans which are designed to cater to the needs of families or groups looking to manage multiple lines...
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