Does Charles & Colvard, Ltd. offer a warranty?
Yes, Charles & Colvard, Ltd. offers a warranty for their products. We take pride in the quality and craftsmanship of our jewelry, and we stand behind it with a Limited Lifetime Warranty. This warranty ensures that our products are free from defects in material and workmanship. If you experience any issues with your Charles & Colvard creation, we will repair or replace it at no additional cost to you. Our warranty covers the structural integrity of the jewelry, including gemstone settings and precious metal components. However, it does not cover damage resulting from normal wear and tear, accidental damage, or resizing by a third party. For more details on our warranty policy, please refer to our Terms and Conditions section.
Answered Nov 2, 2023
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