Carrier Customer Q & A

Answers to Common Problems

Use Carrier's Phone Number

Carrier's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

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Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Carrier.

Does GetHuman work with Carrier?

GetHuman does not work with Carrier's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Carrier at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Carrier's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Answered on this page:

What is the energy efficiency rating of Carrier products?
What are the recommended maintenance tasks for Carrier products?
Do Carrier products require regular maintenance?
Can I install Carrier products myself or do I need a professional?
Where can I purchase Carrier products?
What products does Carrier manufacture?
What is the average lifespan of a Carrier product?
Solutions to common issues

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