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Cadillac Customer FAQ

Top Answers & How-to Guides

What is Cadillac's Phone Number?

The question we are asked most often is about how to talk to Cadillac customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Cadillac Customer Questions

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Test Drive and Purchase

How do I schedule a test drive?

To schedule a test drive for a Cadillac vehicle, individuals should visit the Cadillac website where they can select their...
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What are the financing options available for purchasing a Cadillac?

Cadillac provides a variety of financing options for purchasing a vehicle, including traditional loans, leases, and promotional...
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Are there any discounts or promotions currently available for Cadillac vehicles?

Cadillac frequently has various discounts and promotions that vary by model and location. These can include rebates and special...
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Warranty and Maintenance

What is the warranty coverage for Cadillac vehicles?

Cadillac provides a comprehensive warranty package that typically includes a four-year or fifty-thousand-mile limited warranty...
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How often should I service my Cadillac?

Cadillac suggests following the maintenance schedule in the owner’s manual, typically advising service every six months or six...
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What is the maintenance cost of a Cadillac?

The maintenance expenses for a Cadillac depend on factors like the vehicle's model, age, and operating conditions. Typically,...
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Vehicle Features and Options

Can I customize the features of my Cadillac?

Cadillac provides numerous customization options for its vehicles, allowing owners to select trims, colors, materials, and tech...
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What safety features are included in Cadillac vehicles?

Cadillac vehicles come with an extensive range of safety features, including a robust airbag system, advanced Driver Assistance...
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Are there any additional accessories or add-ons available for Cadillac vehicles?

Cadillac provides an extensive selection of accessories and add-ons for enhancing both functionality and style. Options include...
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Performance and Specifications

What is the fuel efficiency of Cadillac vehicles?

Cadillac vehicles exhibit varying fuel efficiency based on model and engine configuration, balancing luxury and performance....
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Are there any hybrid or electric models available from Cadillac?

As of October 2023, Cadillac offers the all-electric Lyriq SUV and is progressing towards an all-electric lineup, focusing more...
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What is the towing capacity of Cadillac SUVs?

The towing capacity of Cadillac SUVs differs by model. The Cadillac Escalade can tow approximately 8,200 pounds with the...
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We look to the Cadillac issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Cadillac issues reported to GetHuman
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