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Builtny.com Customer FAQ

Top Answers & How-to Guides

What is Builtny.com's Phone Number?

The question we are asked most often is about how to talk to Builtny.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What materials are your products made of?

Our products at Builtny.com are crafted using high-quality and durable materials. We prioritize both style and functionality, ensuring...
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Order Management

How do I cancel or change my order?

To cancel or change your order, please reach out to our customer service team. It is important to contact us as soon as possible, as...
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Can I exchange an item for a different color/size?

Yes, you can exchange an item for a different color or size on Builtny.com. We understand that finding the perfect fit or preferred...
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Returns and Policies

What is the return policy?

Our return policy at Builtny.com allows customers to return their purchases within 30 days of receipt for a full refund or exchange....
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Are there any warranties or guarantees on your products?

Yes, there are warranties and guarantees on our products. At Builtny.com, we understand the importance of providing high-quality and...
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Shipping

How long does shipping take?

At Builtny.com, our shipping times vary depending on the destination and the specific product ordered. For domestic orders within the...
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Can I track my order?

Yes, you can easily track your order on our website. Once your order is processed and shipped, you will receive a confirmation email...
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Do you offer international shipping?

Yes, we offer international shipping. At Builtny.com, we understand that our products have a global appeal, and we want to ensure that...
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Payment Options

What are the payment options?

We offer multiple payment options to ensure a convenient and secure shopping experience. At BuiltNY.com, you can pay using major credit...
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Are gift cards available?

Yes, gift cards are available for purchase on Builtny.com. Our gift cards are the perfect way to give someone the freedom to choose...
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Product Information

Do you have a size chart?

Yes, we have a size chart available for our products on our website. Our size chart provides detailed measurements for each specific...
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What materials are your products made of?

Our products at Builtny.com are crafted using high-quality and durable materials. We prioritize both style and functionality, ensuring...
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Bulk Discounts

Do you offer bulk discounts?

Yes, we offer bulk discounts for our products. At Builtny.com, we understand the needs of businesses and organizations, and we are...
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Help me with my Builtny.com customer service issue

Ask any question you have about Builtny.com customer service. We will do our best to get you answers right away.
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