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Can I exchange an item for a different color/size?

Asked 2 years ago
Builtny.com typically offers a straightforward exchange policy, which allows customers to exchange items for different colors or sizes. To initiate an exchange, customers usually need to ensure that the item is in its original condition, unused, and with all original tags and packaging intact. It is also essential to check the specific exchange guidelines on the Builtny.com website, as they may provide detailed procedures, including any time limits for exchanges and the shipping process. If the desired color or size is available in stock, customers can generally proceed with the exchange without any issues. For the most accurate and up-to-date information on exchanges, as well as specific instructions, customers are encouraged to visit the official Builtny.com website. There, you can find relevant details regarding the exchange process and any other policies that may apply.
Answered Aug 3rd 2025

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