What is the return policy of Birks & Mayors?

The return policy of Birks & Mayors allows customers to return their jewelry within 30 days of purchase for a full refund or exchange. The item being returned must be in its original condition, unworn, and accompanied by the original receipt. Additionally, the item must be returned to the original store where it was purchased. Engraved, customized, or special order items cannot be returned unless they were found to be defective or damaged upon receipt. For online purchases, customers can initiate a return by contacting customer service and following the provided instructions. Shipping charges for returns are non-refundable, and any promotional discounts applied during the purchase will be subtracted from the refund amount.