What is the return policy of Birks & Mayors?

Birks Group, known for its fine jewelry and luxury items, has a return policy that reflects its commitment to customer satisfaction. Generally, the return policy allows customers to return items within a specified period following the purchase date. Typically, this period is thirty days, but it is advisable to check the specific return window for the item in question, as certain categories may have different guidelines. To be eligible for a return, the item usually needs to be in its original condition, meaning it should be unworn, undamaged, and accompanied by all original packaging and documentation, including receipts. It is important for customers to note that some items may be deemed final sale or may not be eligible for return at all. Such items often include personalized or specially ordered products, which are tailored specifically for individual customers. For returns, the process may involve either returning the item to a Birks store or shipping it back, depending on the original purchase method. The return shipping costs may be the responsibility of the customer, but in-store returns are generally more convenient. To have the most accurate and up-to-date information regarding the return policy, including any potential changes or specific terms that may apply, customers are encouraged to refer to the official Birks website. This will provide the greatest clarity on policies and procedures related to returns.