Bigpond Customer Service

Hacks for calling & contacting them faster, tips for common issues & customer reviews

Contacting Bigpond

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Common Problem Categories

As reported by Bigpond customers to GetHuman in the last 60 days
Setup service: 10 inquiries
Service problem: 6 inquiries
Cancel service: 38 inquiries
Change plan: 43 inquiries
Overcharge/Strange charge: 24 inquiries

Bigpond Customer Reviews

1.00 out of 5 | 18 reviews

About Bigpond

If you're here looking up Bigpond customer care, you probably already know who they are. But it helps to get an idea of how big they are and what their support operation looks like if you are a customer. Bigpond also goes by or is associated with the names Telstra Corporation Limited, BigPond Movies. They are considered to be part of the following sectors and industries: telecommunications, media, Consumer Discretionary, Publishing. Bigpond is associated with terms like internet service provider, newsemailonline television, product of telstra, private, publishing, b2c by their customers and industry analysts. They employ less than 50 people according to customers in the know.
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