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AutoCheck Customer FAQ

Top Answers & How-to Guides

What is AutoCheck's Phone Number?

The question we are asked most often is about how to talk to AutoCheck customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent AutoCheck Customer Questions

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Reports

How do I obtain an AutoCheck report?

To get an AutoCheck report, users should go to the AutoCheck website and input the vehicle's VIN. They can choose to buy a...
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How do I interpret the results of my AutoCheck report?

To interpret an AutoCheck report effectively, focus on key elements such as the vehicle's history, the AutoCheck Score from 1...
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What information is included in an AutoCheck report?

An AutoCheck report contains vital data on a vehicle's history, including the VIN, title details, accident reports, ownership...
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How long does it take to get my AutoCheck report?

Typically, an AutoCheck report is accessible almost immediately after an online purchase. Delays may occur if there are issues...
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Database and Updates

How often is the AutoCheck database updated?

The AutoCheck database is updated daily with new information from sources like state motor vehicle departments and insurance...
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Are there any additional services offered by AutoCheck?

AutoCheck specializes in vehicle history reports, revealing essential vehicle information. In addition to this, they provide...
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Overview

What types of vehicles can I check with AutoCheck?

AutoCheck offers vehicle history reports for various types of vehicles, mainly focusing on cars, trucks, SUVs, motorcycles,...
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Can I trust the information provided by AutoCheck?

AutoCheck provides valuable vehicle history reports using data from various reliable sources, but occasional discrepancies may...
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What is AutoCheck and how does it work?

AutoCheck offers vehicle history reports, providing essential insights for potential buyers of used cars. It collects data from...
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Discrepancies and Support

What should I do if I find discrepancies in my AutoCheck report?

If discrepancies are found in an AutoCheck report, users should first verify them by checking the report against other vehicle...
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Is there a refund policy if I am not satisfied with my AutoCheck report?

AutoCheck has a refund policy for dissatisfied customers, allowing refunds under certain criteria if requested promptly. It is...
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How can I cancel my subscription if I have one?

To cancel a subscription with AutoCheck, one should log into their account on the website and navigate to subscription...
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Technical and Access

Can I use AutoCheck for commercial vehicles?

AutoCheck mainly provides vehicle history reports for personal vehicles, and the details for commercial vehicles may not be as...
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What payment methods are accepted for AutoCheck reports?

AutoCheck generally accepts major credit cards like Visa, MasterCard, American Express, and Discover, as well as some debit...
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Is there a mobile app available for AutoCheck?

Currently, AutoCheck does not offer a specific mobile application. Users can access its services through mobile web browsers to...
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