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Bumble Customer FAQ

Top Answers & How-to Guides

How do I Contact Bumble Customer Service?

The question we are asked most often is about how to talk to Bumble customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Delete Bumble Forever?

There are three different ways to delete your Bumble account. You can delete your dating profile but use Bumble friends. You...

Can I delete my Bumble account and create a new one?

Yes, users can delete their Bumble account and then create a new one, but this process is irreversible and removes all user...
Ask any question you have about Bumble customer service, get an answer now.

Recent Bumble Customer Questions

Can I restore the chat from an account I deleted 2 years ago?

Unfortunately, once an account is deleted, all associated data, including chat history, is permanently removed and cannot be restored.
Asked Sep 29, 2025 3:50 AM

How to recover my account been blocked

If your account has been blocked, please follow the in-app instructions for account recovery. Generally, you may need to verify your identity or review Bumble's community guidelines. Look for any notifications or prompts that can guide you on the next steps to regain access.
Asked Jul 25, 2025 12:12 PM

My account blocked without any prior information or alert

There could be various reasons why your Bumble account was blocked, including violating the community guidelines or terms of service. Unfortunately, we cannot provide specific details about individual accounts.
Asked Aug 1, 2024 6:45 AM

I deleted my account and they charged me anyway. Now I redid my account for the month, but they are saying I need to pay for premium again.

We're sorry to hear you're having trouble with your Bumble subscription. Once you delete your Bumble account, any active subscriptions should be cancelled, but there may be a delay if the charge already started processing. Also, keep in mind, deleting the app itself does not cancel your subscription. As for re-paying for Bumble Premium after recreating your account, it's true that subscriptions are linked to your account. If the account is deleted, any active subscriptions are terminated. So, when you restart your account, you'll have to re-subscribe to get back the Premium benefits.
Asked Apr 12, 2024 12:59 AM

How to remove the blocked account?

If you've blocked someone on Bumble and you want to unblock them, you can do this by going to your settings. Once in settings, select 'Blocked Users' section. Here you will see a list of users you've blocked and next to their profile, there is an option to 'Unblock'. Simply click 'Unblock' next to the user's profile and they will be removed from your blocked list. Please note, unblocking them also allows them to see and match with you again.
Asked Mar 30, 2024 6:46 AM

Help me with my Bumble customer service issue

Account Management

How Do I Delete Bumble Forever?

There are three different ways to delete your Bumble account. You can delete your dating profile but use Bumble friends. You...

Can I delete my Bumble account and create a new one?

Yes, users can delete their Bumble account and then create a new one, but this process is irreversible and removes all user...

What happens to my account if I uninstall the Bumble app?

Uninstalling the Bumble app does not deactivate an account; it remains active with all data preserved. If users choose to...

Usage and Accessibility

Can I use Bumble without Facebook?

Yes, Bumble offers the option to register without a Facebook account. Users can create an account using their phone number,...

Is Bumble free to use?

Bumble provides both free and premium services, enabling users to select options based on their preferences. The free version...

Can I use Bumble on my computer or laptop?

Bumble is mainly a mobile app but does offer a web version that allows users to log in through a browser. This web version...

Features and Functionality

What are Bumble Coins used for?

Bumble Coins are a virtual currency that enhances user engagement by allowing users to unlock special features, purchase...

How does Bumble's matching algorithm work?

Bumble's matching algorithm aims to foster meaningful connections by analyzing user profiles, including age, location, and...

What is the difference between Bumble BFF and Bumble Date?

Bumble BFF and Bumble Date are two distinct features on the Bumble app, with Bumble Date aimed at romantic connections and...

Can I see who liked me on Bumble without paying?

To see who has liked a user on Bumble, a subscription to Bumble Boost or Bumble Premium is necessary. Without payment, users...

Safety and Reporting

What should I do if I encounter harassment on Bumble?

If harassment occurs on Bumble, users should report inappropriate behavior using in-app tools and block the offending user to...

How do I block someone on Bumble?

To block someone on Bumble, the user should open the chat with that individual, select the report or block option, and confirm...

How do I report inappropriate behavior on Bumble?

To report inappropriate behavior on Bumble, users can access the problematic profile or conversation and select the "Report"...
We look to the Bumble issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Bumble issues reported to GetHuman

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