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Auctiva Customer FAQ

Top Answers & How-to Guides

What is Auctiva's Phone Number?

The question we are asked most often is about how to talk to Auctiva customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I sign up for Auctiva services?

To register for Auctiva services, visit their website to create an account by filling out a form with your email and password....

Is there a trial period for new users?

Auctiva usually provides a free trial for new users, allowing them to test the platform's features without any cost. The trial...
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Auctiva Overview

What does Auctiva offer for eBay sellers?

Auctiva provides eBay sellers with various tools and services aimed at improving management of online sales. This includes a...
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What are the fees associated with Auctiva?

Auctiva's fee structure includes subscription plans with varying prices and features, a free plan with basic tools, and...
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What features are included in your premium plan?

Auctiva's premium plan offers various features, including customizable templates for listings, advanced image hosting,...
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Account Management

How do I sign up for Auctiva services?

To register for Auctiva services, visit their website to create an account by filling out a form with your email and password....
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Is there a trial period for new users?

Auctiva usually provides a free trial for new users, allowing them to test the platform's features without any cost. The trial...
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How do I cancel my Auctiva account?

To cancel an Auctiva account, users should log in, access their account settings, and find the cancellation option. It is...
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eBay Listing Tools

Can I list my items directly on eBay from Auctiva?

Auctiva does enable users to list their items directly on eBay, simplifying inventory management and listing creation through...
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How can I customize my eBay listings?

To customize eBay listings effectively, Auctiva provides tools like customizable templates, high-quality images, and detailed...
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Do you provide templates for listings?

Auctiva provides customizable listing templates to enhance item presentation, allowing sellers to adapt colors, fonts, and...
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Sales and Inventory

Are there tools for managing feedback and reviews?

Auctiva provides tools that help sellers manage customer feedback and reviews. These tools allow sellers to track feedback...
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What customer support is available?

Auctiva offers a variety of customer support resources, including a detailed help center with articles, a community forum for...
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How do I track my sales and inventory?

Auctiva provides tools for monitoring sales and managing inventory through a centralized dashboard that tracks sales...
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Integration and Access

What is Auctiva's image hosting capacity?

Auctiva offers substantial image hosting for users, supporting many product images in diverse formats. Users should verify...
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How can I integrate Auctiva with other platforms?

Auctiva provides various integration options primarily with e-commerce platforms like eBay, Shopify, and Amazon. Users can...
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Do you offer mobile access to Auctiva?

Auctiva does not provide a dedicated mobile app, but its website is accessible via mobile browsers. Users can log in and manage...
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We look to the Auctiva issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Auctiva issues reported to GetHuman

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