© GetHuman Inc.

Art.com Customer FAQ

Top Answers & How-to Guides

What is Art.com's Phone Number?

The question we are asked most often is about how to talk to Art.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Art.com customer service, get an answer now.
Contact Art.com customer service

Recent Art.com Customer Questions

How do I access Wall art with four separate Pictures in one set?

To access wall art with four separate pictures in one set, navigate to the wall art section on our website and look for multi-panel or gallery wall sets. There, you can find various collections that combine multiple images into one cohesive display. You can also filter your search based on themes, colors, and styles to find the perfect arrangement for your space.
Asked Sep 29, 2025 11:28 PM

Help me with my Art.com customer service issue

Artwork Offerings

What types of artwork does Art.com offer?

Art.com provides a vast selection of artwork including art prints, framed pieces, canvas prints, and murals. Their collection...
Read more

Are the artworks on Art.com originals or reproductions?

Art.com mainly offers reproductions of artworks, not original pieces. They provide various print formats, including posters and...
Read more

Can I customize artwork on Art.com?

Art.com provides numerous customization options for artwork, including size, framing, and finishes. Users can also upload...
Read more

What sizes are available for prints on Art.com?

Art.com provides a diverse selection of print sizes, ranging from small like 8 x 10 inches to large, up to 60 x 80 inches or...
Read more

Payments and Returns

Can I return or exchange a purchased artwork?

Art.com allows returns or exchanges if customers are not satisfied, but they must act within a set timeframe and return items...
Read more

What payment options are accepted on Art.com?

Art.com accepts various payment methods for customer convenience, including major credit cards like Visa and MasterCard, as...
Read more

Is Art.com safe to shop from?

Art.com is considered a secure platform for art purchases, employing safeguards for personal and financial data. It offers...
Read more

Order and Delivery

How long does it take for an order to be delivered?

Delivery times for orders from Art.com typically range from five to ten business days for standard shipping, with expedited...
Read more

Can I track the status of my order?

Customers can track their Art.com orders once they are processed and shipped by accessing a provided tracking number. This...
Read more

Can I cancel an order after it has been placed?

Once an order is placed at Art.com, it generally moves to processing quickly, impacting cancellation options. Customers should...
Read more

Does Art.com offer international shipping?

Art.com does provide international shipping, accommodating global art enthusiasts. Shipping details can depend on the...
Read more

What should I do if my artwork arrives damaged?

If artwork from Art.com arrives damaged, it is crucial to document it with clear photos and review the return policy on the...
Read more

Framing and Customization

Can I request a custom size for a print?

Art.com permits custom sizing for prints, allowing for tailored selections, but the availability may depend on the specific...
Read more

Are framing options available for purchased prints?

Art.com provides a range of framing choices for purchased prints, allowing customers to enhance their artwork's display....
Read more

Is there an option for gift wrapping or personalized messages?

Art.com generally does not provide gift wrapping or personalized messages for their products. To enhance a gift, customers can...
Read more

Recommendations and Subscriptions

Are there any subscription services available for regular art deliveries?

Art.com does not provide a subscription service for regular art deliveries but offers a wide range of art prints for individual...
Read more

Does Art.com provide recommendations for artwork based on my preferences?

Art.com enhances user experience by providing curated categories and collections to help customers find artwork that meets...
Read more
We look to the Art.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Art.com issues reported to GetHuman
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!