Art.com Customer Service Issues
Archive 1
The following are issues that customers reported to GetHuman about Art.com customer service, archive #1. It includes a selection of 1 issue(s) reported October 15, 2022 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I placed Order #[redacted][redacted] on September 28th, [redacted]. After tracking the shipment via AllPosters email, it shows that the item is in transit with FedEx from October 4th to October 13th. However, on October 14th, the tracking status suddenly claims the item was delivered on October 5th, which is inaccurate as I never received it. Both FedEx and my Credit Card company suggested contacting the sender, which is supposedly AllPosters or Art.com. Unfortunately, my attempts to get in touch with either company have been frustrating due to weekend phone non-availability and an online chat option by JustAsk that wants to charge $1 to engage, which seems like a scam. I am seeking a resolution by either having the item resent at no charge, reversing the charge, or I will have to proceed with disputing the charge with VISA.
Reported by GetHuman-frpaulde on Sabtu, 15 Oktober 2022 pukul 17.55
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