How Do I File a Claim with Arbella?

At Arbella, the claims process is designed to give you your control back. It is easy, convenient, and straightforward. In most cases, it can be completed within 15 minutes. Once you have reported your claim, the insurance provider will assign you a claim number. A Claim Service Specialist will contact you to discuss your case. Since they are professional and experienced in insurance matters, they will guide you through the claims process. Here is how to file your claim with Arbella.

Different states are governed by different laws. Therefore, the laws of filing a claim depend on where you are. If you are unsure, consider speaking with an Arbella representative or the department of insurance in your state. Follow these steps when filing your claim:

1. Contact your insurance agent and let them know about your incident or accident. In case of a car accident, you need to call them even if you weren't at fault.
2. Your agent will direct you to gather evidence and documentation that relates to the case.
3. Depending on the nature of your incident, you may need to contact the police. Get a police report as it may be relevant to your case.
4. Keep copies of your bills and documentation. If there is any other important information, write it down. It is important that you remember what happened and when it happened, who you spoke with, and their contact information.
5. When speaking with an agent, request the following information:

• Your time limit for submitting bills and filing claims
• Whether you require estimates for the incurred damages
• The time limit for resolving any claim disputes
• When you should expect Arbella to contact you

Channels to File a Claim With Arbella

1. On the Phone

Consider contacting the customer service agents on the phone when you want to file your claim. Phone support is available 24/7, so you can submit your claim as soon as an incident happens.

2. Online

Open your MyArbella account and log in. You should be able to submit and access all your claim information. On the account, you may also be able to track your claim. Fill out the form at the bottom of the page if you cannot log in to your account. It is a great option if you aren't an Arbella customer yet.

If You Have Trouble Settling a Claim

If you encounter any challenges when attempting to settle your claim, you have a few possible solutions:

1. Speak with your agent and provide them with as much supporting documentation as you can
2. Reach out to the state insurance department
3. Consult a lawyer

Contacting the Customer Service Team

If you have trouble filing a claim with Arbella, you may need to contact the customer service team. The best way to contact Arbella Insurance is on the phone. It is the most convenient support option, and you get the opportunity to speak with an agent.

If you don't need to speak with an agent, consider seeking support from the help forum. It has answers to the most common concerns, and you can get support from both the support representatives and other customers. Most customers refer to the help forum before attempting to speak directly with an agent.