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American Residential Warranty Customer FAQ

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What is American Residential Warranty's Phone Number?

The question we are asked most often is about how to talk to American Residential Warranty customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent American Residential Warranty Customer Questions

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Claim Process

How do I file a claim with American Residential Warranty?

To file a claim with American Residential Warranty, first ensure your issue is covered under your plan. Then, visit their...
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Are there any limits on service calls or claims?

American Residential Warranty imposes specific limitations on claims and service calls, including yearly limits, deductibles,...
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What happens if a covered item is deemed unrepairable?

When a covered item is considered unrepairable under an American Residential Warranty plan, the warranty generally provides...
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What is the process for a service technician visit?

When requesting a service technician visit through American Residential Warranty, homeowners first report the issue. The...
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Contractor Information

Can I choose my own contractor for repairs?

American Residential Warranty generally prefers customers to use their network of approved contractors to maintain quality...
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Can I transfer my warranty to a new homeowner?

Yes, American Residential Warranty usually permits transferring coverage to a new homeowner, which benefits home sales....
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Coverage Details

What is covered under the American Residential Warranty?

American Residential Warranty provides coverage for home systems and major appliances, including HVAC, plumbing, electrical...
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What additional coverages can I add to my plan?

American Residential Warranty provides a range of optional coverages that can enhance your plan. These include protection for...
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Are pre-existing conditions covered by American Residential Warranty?

American Residential Warranty generally does not cover pre-existing conditions, which are issues known before purchasing the...
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Plan Management

How do I renew my warranty plan?

To renew a warranty plan with American Residential Warranty, review the company's guidelines, use the customer portal, or check...
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How do I cancel my warranty plan?

To cancel a warranty plan with American Residential Warranty, one should consult the cancellation policy included in the...
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How do I update my billing information?

To change billing details with American Residential Warranty, customers can typically log into their online account and find...
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Payment and Guarantees

Is there a waiting period before coverage starts?

Yes, American Residential Warranty typically has a 30-day waiting period before coverage starts. This is a common practice in...
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Is there a satisfaction guarantee with American Residential Warranty?

American Residential Warranty often prioritizes customer satisfaction and may have related policies. Specific terms can vary,...
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What are the payment options available for my warranty?

American Residential Warranty offers various payment options, including monthly and annual plans, major credit and debit cards,...
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