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American Leather Customer FAQ

Top Answers & How-to Guides

What is American Leather's Phone Number?

The question we are asked most often is about how to talk to American Leather customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent American Leather Customer Questions

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Warranty and Returns

What is the return policy for furniture?

American Leather's return policy can differ depending on the type of furniture purchased. Generally, custom-made pieces may not...
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What should I do if my furniture is damaged upon delivery?

If furniture from American Leather is damaged during delivery, inspect it immediately for visible issues like scratches or...
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Is there a warranty on American Leather products?

American Leather offers a warranty on its products to promote customer satisfaction, covering defects in materials and...
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Product Information

What materials are used in American Leather products?

American Leather uses high-quality materials in its products, including premium leather from respected tanneries, durable...
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How can I customize my furniture?

American Leather offers numerous customization options for its furniture, allowing customers to choose materials, styles,...
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What products does American Leather offer?

American Leather offers a wide selection of high-quality leather furniture, including sofas, sectionals, and chairs, as well as...
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Customer Support

Are there financing options available for purchases?

American Leather does provide various financing options through authorized dealers, enabling customers to manage payment plans...
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How can I contact customer support for product inquiries?

For inquiries about American Leather products, visiting their official website is recommended for detailed contact options such...
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How can I find assembly instructions for my furniture?

To find assembly instructions for American Leather furniture, visit their website, where downloadable PDFs are often available....
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Showrooms and Samples

Can I order samples of materials or fabrics?

American Leather provides the option to request samples of their various materials and fabrics. Customers can evaluate these...
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Where can I find American Leather showrooms?

American Leather has several showrooms in major cities throughout the United States that display their products. To locate a...
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Can I find information on special promotions or sales?

American Leather frequently offers promotions and sales, especially during holidays. For the latest details, visiting their...
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Care and Maintenance

How do I care for my American Leather furniture?

Maintaining American Leather furniture requires consistent care, including gentle dusting and cleanings with mild soap. It is...
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Does American Leather offer a loyalty program?

American Leather does not have a formal loyalty program, but they are recognized for their high-quality products and excellent...
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What is the estimated delivery time for orders?

The delivery timeline for orders from American Leather generally depends on product type, customization, and location, with...
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