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American Express (Australia) Customer FAQ

Top Answers & How-to Guides

What is American Express (Australia)'s Phone Number?

The question we are asked most often is about how to talk to American Express (Australia) customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How can I redeem my points earned on American Express cards?

Cardholders can redeem American Express points in various ways, including travel bookings and transfers to loyalty programs....

How can I manage my American Express account online?

Managing an American Express account online is easy and convenient through the American Express Australia website. Users log in...
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Card Benefits

What are the benefits of having an American Express card in Australia?

Having an American Express card in Australia provides several advantages, such as a rewarding points program, exceptional...
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What rewards programs are available with American Express cards in Australia?

American Express in Australia has several rewards programs, including Membership Rewards, which allows earning points...
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What additional insurance benefits come with American Express cards?

American Express cards often provide various complimentary insurance benefits, including travel insurance for trip emergencies,...
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Are there travel benefits associated with American Express cards?

American Express cards offer various travel-related perks such as travel insurance, airport lounge access, upgrades with...
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Card Types and Fees

What types of American Express cards are available in Australia?

American Express in Australia offers various cards tailored for different needs, including personal, business, and corporate...
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What is the annual fee for American Express cards in Australia?

The annual fees for American Express cards in Australia vary based on the card type. They can range from AUD $0 to AUD $150 for...
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What is the interest rate on American Express credit cards in Australia?

Interest rates on American Express credit cards in Australia vary by card type and credit score. Purchase rates typically range...
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Are there any foreign transaction fees when using American Express cards in Australia?

American Express Australia generally does not charge foreign transaction fees for most cards when used in foreign currencies....
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Eligibility and Income

What is the minimum income requirement to be eligible for an American Express card in Australia?

The income requirement for an American Express card in Australia typically starts at about AUD 50,000 for standard cards and...
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What promotions are available for new American Express cardholders?

American Express Australia often presents various promotions for new cardholders, which can include bonus Membership Rewards...
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Account Management

How can I redeem my points earned on American Express cards?

Cardholders can redeem American Express points in various ways, including travel bookings and transfers to loyalty programs....
Read more

How can I manage my American Express account online?

Managing an American Express account online is easy and convenient through the American Express Australia website. Users log in...
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How does American Express handle fraud protection?

American Express prioritizes fraud protection by employing advanced monitoring technology to detect suspicious activity and...
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Are there options for balance transfer with American Express credit cards?

American Express Australia does provide balance transfer options for selected credit cards, allowing customers to shift debt...
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