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How does American Express handle fraud protection?

Asked 4 months ago
American Express takes fraud protection seriously and employs a variety of measures to safeguard cardholders against unauthorized transactions. The company uses advanced technology and systems to monitor for suspicious activities on accounts. This includes real-time transaction monitoring which helps to detect unusual patterns or behaviors that may indicate fraudulent activity. If a potentially suspicious transaction is identified, American Express may alert the cardholder to confirm the legitimacy of the transaction. Furthermore, American Express offers a zero liability policy, which means that customers are not held responsible for unauthorized charges when they report them promptly. This policy reinforces their commitment to protecting cardholders and providing peace of mind when using their credit cards. Additionally, American Express encourages cardholders to be proactive in their fraud prevention efforts by regularly reviewing account statements and using the various fraud detection tools available through their online platform. For more detailed information regarding the specifics of their fraud protection measures, it may be beneficial to consult the current American Express website where updated resources and contact information are available.
Answered Aug 14th 2025

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