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Amazon International Customer FAQ

Top Answers & How-to Guides

What is Amazon International's Phone Number?

The question we are asked most often is about how to talk to Amazon International customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What types of products are eligible for international shipping?

Amazon International allows a variety of products for international shipping, including clothing, electronics, and home goods....

Is there a subscription service available for international customers?

Amazon International, also known as Amazon Global, provides subscription services like Amazon Prime for international...
Ask any question you have about Amazon International customer service, get an answer now.

Recent Amazon International Customer Questions

My Amazon prime account is locked

We're sorry to hear about this issue. To regain access to your Amazon Prime account, you'll need to reset your password. Go to Amazon's login page, click "Forgot your password?", and follow the instructions Amazon sends to your registered email address. If that doesn't work, please try to get in contact with Amazon directly from their Support section. They can provide immediate assistance and help reestablish your access. Please note, we highly recommend you to always keep your account information secure and confidential to prevent unauthorized access.
Asked Mar 26, 2024 11:28 PM

Help me with my Amazon International customer service issue

Returns and Support

Are returns accepted for international purchases?

International purchases on Amazon International can typically be returned, but policies vary by seller and item. A return can...

What customer support is offered for international transactions?

Amazon International provides various support options for international transactions, including a comprehensive Help section...

Account and Eligibility

What types of products are eligible for international shipping?

Amazon International allows a variety of products for international shipping, including clothing, electronics, and home goods....

Is there a subscription service available for international customers?

Amazon International, also known as Amazon Global, provides subscription services like Amazon Prime for international...

Can I use my existing Amazon account for international shopping?

Customers can use their existing Amazon accounts to shop internationally on Amazon Global. There are millions of items...

Can I contact sellers for international purchases directly?

Amazon International facilitates direct communication with sellers for questions about international purchases via the...

Payment and Pricing

How does Amazon handle international pricing?

Amazon utilizes a complex strategy for international pricing that factors in currency exchange rates, competition, local market...

What payment options are available for international customers?

International customers can choose from several payment options including major credit and debit cards, Amazon Pay, and...

Shipping Information

What countries does Amazon International ship to?

Amazon International ships to numerous countries, including those in Europe, North America, Asia, and parts of South America...

How can I find products available for international shipping?

To find products eligible for international shipping on Amazon International, visit the homepage, select your region, and...

What are the shipping costs for international orders?

Shipping costs for international orders on Amazon International vary based on destination, package size and weight, and...

How long does international shipping take?

The time needed for international shipping via Amazon International varies widely, typically taking from a few days to several...

Can I track my international orders on Amazon?

Yes, customers can track their international Amazon orders via the "Your Orders" section once shipped. Tracking details,...

Customs and Duties

What are the customs and duty policies for international orders?

Customs and duty policies for international orders through Amazon vary based on the destination, item value, and regulations....

How are import fees calculated on international orders?

When shopping on Amazon International, customers may face import fees based on item value, product type, destination country,...
We look to the Amazon International issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Amazon International issues reported to GetHuman

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