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Airlink Customer FAQ

Top Answers & How-to Guides

How do I Contact Airlink Customer Service?

The question we are asked most often is about how to talk to Airlink customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Airlink customer service, get an answer now.

Recent Airlink Customer Questions

Some things were stolen out of my luggage at the airport in Johannesburg. Who can I speak to on the phone about this problem? How can I speak to people at Customer Service for Airlink?

We're really sorry to hear about your problem. To report this issue, you should contact Airlink's Customer Service directly. They are there to help passengers like yourself who have experienced unfortunate events such as theft from luggage. Unfortunately, we can't provide a phone number here, but they can be reached via email or through their website where you can submit a contact form. You can provide all the necessary details about your experience there. Contacting them directly will ensure you get the professional help and assistance that you need.
Asked Apr 9, 2024 11:21 AM

I am trying to book round trip tickets from Johannesburg to Upington.

For booking round trip tickets from Johannesburg to Upington, kindly visit Airlink’s official website. Once on the site, select "Round Trip", then enter "Johannesburg" in "From" and "Upington" in "To". Select your departure and return dates, then fill in the number and specifics of passengers. Click on "Search Flights". Our website shows availability and pricing for various flights. Choose the most convenient flight, review details, and press "Continue". Enter passenger details, select seats, add additional services if needed, and continue to payment. Tickets will be issued electronically upon successful payment. Please note that all these steps are subject to availability and terms and conditions.
Asked Mar 13, 2024 6:19 PM

Help me with my Airlink customer service issue

Flight Information

What destinations do you serve?

Airlink connects a variety of regional and domestic destinations, including major cities and popular tourist spots, often...

How can I book a flight?

Booking an Airlink flight is easy. Start by visiting flyairlink.com to use the flight search tool by entering necessary travel...

Do you offer online check-in?

Airlink does provide online check-in, making travel easier for passengers who can select seats, manage bookings, and receive...

What are the options for in-flight entertainment?

Airlink provides a range of in-flight entertainment, including movies, TV shows, and music, often accessible via individual...

How do I track my flight status?

To track a flight status with Airlink, visitors can check the official website for a tracking section. By entering the flight...

Booking Changes and Cancellations

How can I change or cancel my flight reservation?

To change or cancel a flight reservation with Airlink, passengers should review their fare rules. They can use the official...

What should I do if my flight is delayed or canceled?

When an Airlink flight is delayed or canceled, it's crucial to stay updated and follow certain procedures. Passengers should...

Baggage and Refund Policies

What is your baggage policy?

Airlink's baggage policy varies by fare class and destination, allowing a specific number of carry-on and checked bags, each...

What is your policy on refunds?

Airlink's refund policies depend on ticket type, fare rules, and specific circumstances. Non-refundable tickets often cannot be...

Passenger Services

Do you have a frequent flyer program?

Airlink Airlines has a frequent flyer program that rewards loyal travelers with points based on flight distance and fare class....

Do you offer special assistance for passengers with disabilities?

Airlink prioritizes accessibility for passengers with disabilities, providing various support services like wheelchair...

What amenities do you offer on board?

Airlink aims to enhance travel with various onboard amenities that vary by aircraft and route. Passengers can expect...

Are travel insurance options available?

Airlink presents different travel options, but for travel insurance details, visiting their official site is recommended....

Customer Support

How can I contact customer service for flight queries?

Individuals seeking to contact customer service for Airlink flight queries are advised to visit the official website for...

How can I manage my booking online?

To manage a booking online with Airlink, visit their website and access the "Manage My Booking" section. Enter your booking...
We look to the Airlink issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Airlink issues reported to GetHuman

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