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African Trails Customer FAQ

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How do I Contact African Trails Customer Service?

The question we are asked most often is about how to talk to African Trails customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Tour Information

What is African Trails?

African Trails is a travel company dedicated to offering unique experiences across Africa, featuring diverse tours and safaris...
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Where do African Trails tours go?

African Trails offers a wide array of tours across Africa, allowing travelers to discover its diverse cultures, landscapes, and...
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How long do African Trails tours last?

African Trails offers a diverse range of tours that can last from a few days up to several weeks. Short tours typically span...
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What is the maximum group size for African Trails tours?

African Trails typically accommodates groups of ten to twenty for a more personalized experience, though some special tours may...
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What is included in the tour cost?

The inclusions in African Trails tour costs can differ based on the tour package selected, typically covering accommodations,...
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What is not included in the tour cost?

When considering tour costs with African Trails, travelers should note that exclusions may include international and...
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Meals and Accommodations

Are meals provided during the tour?

The meals offered during African Trails tours depend on the chosen package. Some may include all meals, while others serve only...
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What type of accommodations are provided?

African Trails provides a variety of accommodations, including lodges, hotels, tented camps, and guesthouses, catering to...
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Participants' Requirements

What is the age limit for participating in African Trails tours?

African Trails does not impose a strict age limit for its tours, catering to various travelers, though health and fitness are...
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Are there any physical fitness requirements for the tours?

African Trails provides a range of tours with varying fitness levels. Some tours demand moderate fitness due to activities like...
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Policies

What is the cancellation policy?

African Trails' cancellation policy depends on the specific tour and booking details. Customers should carefully review the...
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Is travel insurance required for African Trails tours?

While African Trails does not mandate travel insurance for their tours, it is strongly advised for protection against...
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