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Can I exchange an item instead of returning it?

Asked 5 months ago
Adidas typically allows for exchanges, but the process may vary based on the specific item, the location of the purchase, and the store or online policies. When exchanging an item, customers usually need to ensure that the product is in its original condition, including all tags and packaging. It is often advisable to check the current Adidas website for detailed information regarding exchange policies, as they may provide guidelines on eligible items, time frames, and any required documentation. If you purchased the item online, there may be specific instructions on how to initiate an exchange, which could differ from in-store policies. It is always best to verify these details directly on the Adidas site to ensure a smooth and straightforward exchange experience.
Answered Jul 5th 2025

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