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Acura Customer FAQ

Top Answers & How-to Guides

What is Acura's Phone Number?

The question we are asked most often is about how to talk to Acura customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Test Drive Information

How do I schedule a test drive?

Interested customers can schedule a test drive by visiting the official Acura website, where they can find models and dealer...
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What is Acura's policy on test drives for electric or hybrid vehicles?

Acura’s approach to test drives for electric and hybrid vehicles is similar to that of their gasoline models, encouraging...
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Warranty and Maintenance

What is the warranty coverage for Acura vehicles?

Acura vehicles come with a standard four-year or fifty thousand miles basic warranty covering defects in materials and...
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What is the recommended maintenance schedule for my Acura?

The maintenance schedule for an Acura varies by model and year, typically guided by a maintenance minder system that tracks...
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Vehicle Features

What are the available safety features in Acura models?

Acura models prioritize safety with advanced features like the AcuraWatch suite, which includes Collision Mitigation Braking,...
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What are the differences between Acura models?

Acura's vehicle lineup spans sedans and SUVs, each tailored to specific needs. The Integra is a sporty compact, while the TLX...
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Financing and Leasing

Can I lease an Acura vehicle?

Leasing an Acura is possible and offers benefits such as lower monthly payments, warranty coverage, and the chance to drive...
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What are the financing options available for purchasing an Acura vehicle?

Acura provides various financing options for purchasing vehicles, including traditional auto loans and leasing agreements....
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Can I trade in my current vehicle when purchasing an Acura?

Customers can trade in their current vehicle when buying an Acura, as dealerships often have programs to facilitate this. The...
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Purchasing Policies

What is Acura's return/exchange policy?

Acura does not have a universal return or exchange policy for vehicles, as this can differ by dealership. Typically, new...
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Are there any special offers or discounts available for Acura vehicles?

Acura frequently features various promotional offers and discounts, which can include purchasing incentives, financing deals,...
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Can I customize my Acura vehicle before purchase?

Yes, Acura allows for vehicle customization prior to purchase, offering options for both the interior and exterior such as...
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Dealer and Community

How do I find a local Acura dealer?

To locate a nearby Acura dealer, visiting Acura's official website is an excellent approach. The site contains a dealer locator...
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Are there any owner's events or club memberships for Acura owners?

Acura supports a sense of community among its owners through various events, including driving experiences and car shows....
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We look to the Acura issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
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